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Methodology & services
Purpose-driven
Delivering business outcomes
Delivering business outcomes
We curate business opportunities with the purpose of delivering sustainable, ethical operating models and products.
Delivering business outcomes
Delivering business outcomes
Delivering business outcomes
Our team is highly experienced in working with clients to develop measurable business outcomes via Key Performance Indicators (KPI) Ensuring our clients and our teams have transparency on programme performance. No matter if you choose Agile, Waterfall or adopt a hybrid process.
Systems thinking
Delivering business outcomes
Systems thinking
We specialise in thinking outside of the box and this has been driven from our design thinking processes, as a consequence we are able to think how disperate systems can converge and deliver purpose and value driven benefits.
Value guided
Sharing the risk
Systems thinking
We work with you to uncover the values, to your customer, your company, personally and the supporting eco-system. Which aids co-development and buy-in across stakeholders.
Socio-techncial
Sharing the risk
Sharing the risk
Connecting people to technology, ethically.
We are guided by the Open Data Institutes principals and work with leading digital ethics consultants to ensure we can deliver solutions people can trust.
Sharing the risk
Sharing the risk
Sharing the risk
As we develop high performance service models, we can balance our consulting rates with negotiable profit and Intellectual Property (IP) sharing agreements
Design Thinking
Build the right thing
Build the right thing
Build the right thing
It is easy to fall into the trap of thinking ‘we know our users’, but an understanding of user needs that relies on second hand knowledge tends to risk either designing for extreme cases or for the average – the problem with both of these approaches is that they will miss the majority of needs that your actual users have.
A design thinking approach is one that prioritises researching your end user first – getting to know them as much as you can, whether that is through interviews, workshops or ethnographic research. Asking the right questions, in the right way to encourage people to tell
you what they really need, and not what they think you want to hear. Once you have a strong sense of what your user needs, then and only then should you start to build a picture of how these needs apply to the problem you are trying to solve.
If you design and build something without first understanding your end user, there is a very high risk that it will not be used. Or if it is, it will almost certainly be less efficient or useful than it could be!
Build the thing right
Build the right thing
Build the right thing
How many times have you found yourself in a conversation at ‘cross purposes’? This is easy enough to pick up when it’s a chat with one
person, but when it is an assumption that might be driving a business decision, this risk can get very messy and expensive very quickly!
This fact is one of the critical realisations that lies behind the shift we have seen from a standard project management approach that relies on gathering requirements before building to a timetable (known as Waterfall) to one that researches need but then start to prototype and make small parts of the solution, whilst continuously testing whether the solution meets the need.
This approach (known as Agile) also allows us to manage the fact that things constantly change, including user needs. Yesterday’s news is today’s chip paper, and if we don’t embed ongoing research and testing into projects, we risk designing and building things that are irrelevant and out of date even before we release them.
Our Services
Service #1
Service #1
Service #1
Research
During Research we understand you business goals, establish the problem we are trying to solve, set the governance, and undertake any necessary background research to help support business challenge.
Service #2
Service #1
Service #1
Define & Design
We work with you to define what success looks like and have measurable outcomes. We will initiate User Research, with the vision of creating a Service Design and UX as research outcomes provide a foundation for design work.
Service #3
Service #3
Service #3
Develop & Test
This is the phase of activity where we make things based on our research.
We then test, analyse and improve, with the output stepping closer to the final product or service with each iteration. With you and your users at the heart.
Service #4
Service #3
Service #3
Run, listen and iterate
We will run the service and continue to monitor the product of service effectivity to ensure that solution is fully optimised to maximise the business goals.
make the inefficient obsolete
Kuvitella proverb
Specialism trends
Valuation of Data
Valuation of Data
Valuation of Data
The value of data is often thought of as in-tangible and qualitative, we are changing that. Delivering data valuations that are validated through an ontological model.
Digital Twin
Valuation of Data
Valuation of Data
How can information management save humanity? Connecting data to deliver insights to drive new services.
Reviews
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